Very disappointing service from Denji. I visited at around 2:30 PM UAE time, so management can identify the staff member and shift I’m referring to. While the other staff members were bringing customers’ coffee to their tables, Denji did not provide the same service. His attitude and customer service were noticeably poor and made the experience feel unwelcoming. I expected consistent and respectful service from all staff. Management should seriously look into what happened during this shift.
Hi Ispa Sarder Shakib We’re so sorry to hear about your experience. Please provide us your contact details at https://go.momos.com/0VuAB so that we can reach out to you personally. We'd love the opportunity to make this right.