Access ADCB group banking services across 500+ Machines. ADCB ATM Services:• Cash Withdrawals• Deposit to Account (Cash/Cheque)• Card Payment (Cash/Cheque)• Cash Loan Account Payment• Card PIN Change• Internal Account Transfers• Mini Statement• Cheque Book RequestAl Hilal Bank Customers ATM Services:• Cash Withdrawals• Deposit (Cash/Cheque)• Card Payment (Cash/Cheque)
I deposited 625 at your branch today, but the machine showed an error and I couldn’t get the 5 AED because it got stuck inside. What will happen to my transaction? Please help me.
Hi, sorry to hear that. For issues like these, ADCB customers can call us on 600 502030 for assistance. If your card was issued by another bank, kindly contact your bank directly to initiate the claim process. M.J
Thanks for the positive rating! We're glad everything went well. H.A
The worst experience I had with adcb. After deposit it says the machine is not working. Seriously it's really disappointing
Hi, I’m sorry for this experience and thank you for your review. We will share your feedback with the dedicated team. R.B
Dear ADCB Customer Support Team, I would like to report an issue regarding a cash deposit made through your ATM. On 25/12/2025 at approximately 10:10 PM, I deposited AED 2,000 using the Abu Dhabi Mall ATM / branch teller (ATM ID: ADCB5467). The ATM accepted the cash; however, after completing the deposit, the machine displayed an error message, and the deposited amount was not credited to my account.
It does not accept request unless multiples of 100, but then I received 50 D notes....
Rest assured, your feedback will be shared with our team. M.J
