ADCB - Bawabat Al Sharq Mall Branch

(Translated by Google) This branch is supposed to be open only for money transfers… but there's no service, and people aren't getting numbers. It's unbelievable that everyone just walks in and gets their business done, and the numbers aren't working. (Original) هالفرع مفروض فاتحينه بس للتحويل … خدمات محد مداوم و الناس ماتاخذ ارقام ماشاءالله كل واحد يدخل ويخلص اموره و الارقام ما تمشي

(Translated by Google) Very, very, very slow (Original) بطيء جدا جدا جدا

Thank you Mr Mohamed Osman Ali for your great efforts.

(Translated by Google) All thanks and respect to the esteemed employee, Mohammed Othman, for the outstanding and excellent services he provided us, his professional conduct, and his complete knowledge of work requirements and procedures. (Original) كل الشكر والإحترام للموظف المحترم محمد عثمان على ما قدمة لنا من خدمات مميزة وممتازة معاملة احترافية ومعرفة كاملة بمقتضيات وإجراءات العمل

(Translated by Google) Unfortunately, I received terrible service on December 4th at 3:30 PM at the Abu Dhabi Commercial Bank (ADCB) East Gate branch. I took a customer service form, and when I went to the customer service representative, she ignored me when I asked for help. She told me to get a new ticket with a different number so I wouldn't have to go back. She didn't help me at all, and the service was very poor. I felt awful and left without completing my transaction. I hope ADCB will look into this. Thank you. (Original) للاسف معامله سيء ذهابة يوم 4ديسمبر الساعه3:30pm الي فرع بنك أبوظبي التجاري بوابة شرق ثم اخد ورقه خدمة عملاء عندما ذهبت الي دوري الموظفة خدمة العملاء بدة في تجاهلني عندما طلبة مساعده وطلبة مني اخد تزكر جديده برقم مختلف حتي لا اذهب اليها مجددا لم تساعدني وكانت معامل سيء جدا وشعرة بشعور سىء وذهبة دون عمل معامله اتمني من بنك أبوظبي التجاري نظر في هذا شكرا لكم