ADCB - Al Zahia City Centre Branch

(Translated by Google) A Letter of Thanks and Appreciation to Ms. Noura Al Ketbi – ADCB Al Zahia City Centre Branch I would like to extend my sincere thanks and appreciation to Ms. Noura Al Ketbi, an employee at the ADCB branch in Al Zahia City Centre, for her exceptional courtesy, excellent customer service, and outstanding professionalism. Her refined manner, her dedication to providing attentive and respectful service, and her positive attitude have been truly commendable. She is an exemplary model of customer service and reflects positively on the bank and the level of service customers expect. Having employees with such high professional standards and a genuine commitment to customer satisfaction makes a real difference to the customer experience and deserves recognition and appreciation. Thank you to Ms. Noura for her efforts and dedication. I wish her continued success and advancement in her career, and I extend my sincere appreciation to the bank's management for having such outstanding staff members. (Original) رسالة شكر وتقدير للموظفة نورة الكتبي – فرع ADCB الزاهية سيتي سنتر أود أن أتقدم بخالص الشكر والتقدير للأستاذة نورة الكتبي، الموظفة في فرع بنك ADCB في الزاهية سيتي سنتر، على ما تتمتع به من لباقة عالية، وحسن تعامل، واحترافية متميزة في أداء عملها. لقد كان أسلوبها الراقي، وحرصها على تقديم الخدمة بكل اهتمام واحترام، وانعكاس روحها الإيجابية في التعامل، محل تقدير وإعجاب. وهي مثال يُحتذى به في خدمة العملاء، وتعكس صورة مشرّفة عن البنك ومستوى الخدمة التي يطمح العميل إلى الحصول عليها. إن وجود موظفين يتمتعون بهذا المستوى من الأخلاق المهنية والاهتمام بالعملاء يُحدث فرقًا حقيقيًا في تجربة العميل، ويستحق الإشادة والتقدير. كل الشكر للأستاذة نورة على جهودها وتفانيها، وأتمنى لها دوام النجاح والتوفيق والتقدم في مسيرتها المهنية، مع خالص التقدير لإدارة البنك على وجود كوادر متميزة كهذه.

Mr. Ahmed Fawzy, bank officer from ADCB bank City Centre Al Zahia branch is an extremely professional and very polite person that helped me so nicely. Mr. Ahmed is very knowledgeable and very patient, willing to listen all of the concerns and he’s truly willing to assist nicely. All of my questions were answered amazingly and I’m extremely grateful for his assistance. Mr. Ahmed Fawzy I would recommend to anyone that is looking for an exceptional support and service. All of the staff members in this branch are truly amazing and professional. Also very thankful to the manager of the City Centre Al Zahia branch for her hospitality and support, professionalism. City Centre Al Zahia branch manager and Mr. Ahmed Fawzy sincerely recommended. Thank you for everything sincerely. Tatjana